We work inside your EHR. All of them.

Almost certainly. We have worked in practice management and EHR systems for 16 years across 700+ practices, from Epic and athenahealth down to specialty systems like RevolutionEHR, Dentrix and ModMed. During onboarding we go through your system with your team so we understand your specific setup, templates and scheduling rules rather than assuming they match the last practice.

If your practice management software is cloud or web based, we work from credentials your practice issues to us, with the permissions you choose. If your system runs locally, we connect through secure remote access to a designated computer in your office. We can walk your team through the setup or work directly with your IT provider.

Yes. Everything we do is stamped with a time, a date and our initials, so you can review any appointment we booked or record we updated. We also send reports covering call outcomes and appointments scheduled.

We work with all systems. The list on this page covers the platforms we see most often, not a limit. If yours isn't named, it usually means we haven't written it down yet rather than that we can't use it.

Neither. We work inside the system you already own. There is nothing to install, migrate or integrate, and your practice keeps full control of access.

Yes. Every NR Medical coordinator holds a HIPAA certification, we sign a Business Associate Agreement before work begins, and access runs through secured tools with permissions limited to what the work requires.